Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times are:
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Pakistan: 3–7 business days
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International Orders: 7–15 business days (depending on the destination)
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and the weight of your order. Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number (where available) so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delayed or Lost Shipments
While we work with reliable shipping partners, unexpected delays may occur. If your order has not arrived within the estimated delivery time, please contact our customer support, and we will assist you in tracking your shipment.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your request and provide an appropriate solution.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help.
